Lifescripts™ - What to Say to Get What You Want in Life's Toughest Situations
Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold calla potential client, Lifescripts gives you the most effective approach--and the actual words--to use.

What You'll Find in This Book ($39.95)
Each of the scripts provides you with an "icebreaker opener", a "pitch," and a flowchart of "rejoiners" to lead you through an appropriate response - positive or negative. You'll also find strategic pointers on attitude, timing, preparation, and behavior.

•   Communicating Bad News
•   Dealing with Problem People
•   Mending Damaged Relationships
•   Negotiating Your Wants and Needs
•   Standing Up for Yourself
•   109 Scripts to Tackle Most of Life's Problems

Bonus CD-ROM: The CD-ROM helps you use the book and all 109 scripts on your PC. Search for key words and phrases to find the exact scenarios and scripts you want.

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